Privacy Policy
Your Privacy is Important to Us
At the Emirates Tourists Guide Association (ETGA), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and disclose your personal information when you interact with our website and services.
Information We Collect
We may collect the following types of personal information:
Personal Information: This includes your name, email address, phone number, and other contact information.
Usage Data: This includes information about how you use our website, such as your IP address, browser type, and device information.
Transaction Data: This includes information about your transactions with us, such as your payment information.
How We Collect Information
We collect information through the following methods:
Directly from You: When you provide information through our website, contact forms, or other channels.
Automatically: Through the use of cookies and similar technologies.
How We Use Your Information
We use your personal information for the following purposes:
To provide and improve our services: We use your information to deliver the services you request, such as providing information about tourist attractions, booking tours, and answering your inquiries.
To communicate with you: We use your information to send you important notices, updates, and marketing communications.
To analyze and improve our websit: We use your usage data to analyze website traffic and improve user experience.
To comply with legal obligations: We may use your information to comply with applicable laws and regulations.
Sharing Your Information
We may share your personal information with the following third parties:
Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, email marketing providers, and website hosting providers.
Law Enforcement: We may disclose your information to law enforcement agencies in response to lawful requests or to protect our rights or property.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
Access your personal information: You can request access to your personal information and obtain a copy.
Correct inaccurate information: You can request correction of any inaccurate information.
Erase your personal information: In certain circumstances, you can request the deletion of your personal information.
Restrict the processing of your personal information: You can request that we limit the processing of your personal information.
Object to processing of your personal information: You can object to the processing of your personal information in certain circumstances.
Data portability: You can request the transfer of your personal information to another organization.
To exercise your rights, please contact us using the information provided below.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at support@etga.ae
